When you visit Storia, create an account, or place an order, we may collect information such as your name, email address, phone number, shipping address, and account details. For order processing and record-keeping, we may also store a billing address, including when it is copied from your shipping address during checkout. We also collect technical information such as your IP address, browser type, device information, pages visited, cart activity, and order history.
We use your information to operate the store, create and manage your account, process orders, arrange delivery, communicate with you about orders, provide customer support, prevent abuse or fraud, and maintain and improve our services. We do not sell or rent your personal information.
Storia's current checkout does not collect credit card or debit card details from customers. Orders are currently submitted without online card payment in checkout. If payment is later collected offline, on delivery, or through another method communicated by Storia, that payment is handled outside this checkout flow.
We use cookies and similar technologies to keep items in your cart, remember your language and checkout state, and maintain sign-in sessions. We also use analytics tools, including Umami, to understand product views, add-to-cart activity, checkout activity, performance, and completed orders. Browser analytics events are designed not to include customer names, email addresses, phone numbers, addresses, payment data, or raw order identifiers. You can manage cookies through your browser settings, but essential cookies are required for core store functions.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission.
We may share data with service providers that help us host and secure the store, manage orders, provide analytics, communicate with customers, and deliver products. We share only what is reasonably needed for those services.
We retain account, order, support, and technical records for as long as needed to operate the store, maintain business records, resolve disputes, enforce our agreements, and comply with legal obligations.
You can contact us to request access to, correction of, or deletion of your personal information, subject to legal or operational requirements that may require us to keep certain records.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of our store after changes indicates your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at +9647517371065, visit us at our Baghdad or Erbil locations, or reach out on Instagram @storia_jadriya.
© 2026 Storia. All rights reserved.